---
title: Adding Parent contact details for a new student
description: Adding Parent contact details for a new student | Help & Support — GO 4 Schools
---

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# Adding Parent contact details for a new student

**Permissions**

Require 'can view' and 'can manage' student contacts permission to add and edit parent contact details. 

**Parent contact details listing page**

To view parent contact details go to - 

**People \> People \> Parents**  Listed by year group the parent contacts in the MIS and detailed list of parent details, this list also includes pre-admission and leavers.  

- It displays all parents with PR including those with a court order.
- This can be any number of contacts if marked PR
- If court order is ticked then this will block access to student information on GO 4 Schools MIS on the parent portal and for messaging/communications.

![](https://supporttest.go4schools.com/hs-fs/hubfs/undefined-Apr-16-2026-02-53-42-9550-PM.png?width=940&height=254&name=undefined-Apr-16-2026-02-53-42-9550-PM.png)

The listing page has functions to :

- Filter by Year group
- Filter by Admission status to view only student on roll.
- Selection of individual records or year groups to download as a .CSV
- See student with missing parental contact details.

![](https://supporttest.go4schools.com/hs-fs/hubfs/undefined-Apr-16-2026-02-53-42-3595-PM.png?width=1331&height=165&name=undefined-Apr-16-2026-02-53-42-3595-PM.png)

Click parent name to see parent details; record must contain legal last and first name, display name is used to show across the MIS.  All other information is optional for parental details.  Only parents with PR will display on this page.  A parent record can only be added from the student record page. 

 

![](https://supporttest.go4schools.com/hs-fs/hubfs/undefined-Apr-16-2026-02-53-44-2995-PM.png?width=1330&height=544&name=undefined-Apr-16-2026-02-53-44-2995-PM.png)

 

### **Adding Parent contact details via the student record**

Go to **People \> People \> Student records -** search for the student by name to access the Student record page to add Parent contact details on the **Family relationships** block by selecting  ‘**Add a new relationship**’ .  Details can be added to the record for the parent. 

Quick- add a new relationship to access the modal: 

![](https://supporttest.go4schools.com/hs-fs/hubfs/undefined-Apr-16-2026-02-53-43-4827-PM.png?width=781&height=833&name=undefined-Apr-16-2026-02-53-43-4827-PM.png)

Display name and a legal name are required fields – select **'Quick add'.**

The **'Edit relationship'** modal then allows the addition of adding the relationship and Parental Responsibility, priority for the contact and if a court order is in place. 

![](https://supporttest.go4schools.com/hs-fs/hubfs/undefined-Apr-16-2026-02-53-41-7454-PM.png?width=238&height=126&name=undefined-Apr-16-2026-02-53-41-7454-PM.png)

![A screenshot of a computer

Description automatically generated](https://supporttest.go4schools.com/hs-fs/hubfs/undefined-Apr-16-2026-02-53-43-7499-PM.png?width=783&height=462&name=undefined-Apr-16-2026-02-53-43-7499-PM.png)

Parents with a court order will not be allowed to view student details in GO 4 Schools.  Parents set as ‘Do not contact’ will display and contact will be blocked.

 

![](https://supporttest.go4schools.com/hs-fs/hubfs/undefined-Apr-16-2026-02-53-42-7386-PM.png?width=1146&height=63&name=undefined-Apr-16-2026-02-53-42-7386-PM.png)

Once the parent details display in the family relationships block the contact information can be added by selecting the down arrow under the contact details column~:

![](https://supporttest.go4schools.com/hs-fs/hubfs/undefined-Apr-16-2026-02-53-44-0235-PM.png?width=1290&height=140&name=undefined-Apr-16-2026-02-53-44-0235-PM.png)

Select **+Add** to access a modal to complete the details for the parent. **+Add** for each section to add a phone number, email address and postal address.  The type for each can be set to show as Home or Work etc.  When set to main these details will be used as the main contact but additional contact details can be added such as phone numbers for both Home and Work. 

![](https://supporttest.go4schools.com/hs-fs/hubfs/undefined-Apr-16-2026-02-53-44-5978-PM.png?width=788&height=843&name=undefined-Apr-16-2026-02-53-44-5978-PM.png)

A parent account can also be created from a CTF Import – See CTF import.

To delete a parent in the F**amily relationships** block on the student record page select **Delete relationship.** 

**![A screenshot of a computer

Description automatically generated](https://supporttest.go4schools.com/hs-fs/hubfs/undefined-Apr-16-2026-02-53-43-1971-PM.png?width=1420&height=258&name=undefined-Apr-16-2026-02-53-43-1971-PM.png)**

 

**Creation of a Parent account**

For a parent to have an account for communication and access to the parent site of GO 4 Schools an email address is required and the parent should have no Court order. Once a parent email is added this is then added to the communications in a sync that runs every 10 mins. 

![](https://supporttest.go4schools.com/hs-fs/hubfs/undefined-Apr-16-2026-02-53-42-0461-PM.png?width=1344&height=233&name=undefined-Apr-16-2026-02-53-42-0461-PM.png)

 

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